Steffany was a joy to work with throughout our entire reno journey! We went into this with 0 knowledge of reno and with busy work schedules so it was super helpful whenever we encountered anything at all that she would patiently explain it to us and also update us daily on whatever was happening at ... more
Steffany was a joy to work with throughout our entire reno journey! We went into this with 0 knowledge of reno and with busy work schedules so it was super helpful whenever we encountered anything at all that she would patiently explain it to us and also update us daily on whatever was happening at our house. She was super proactive in the reno and also checked in with us a lot on our appliances as a lot of decisions needed to be made at certain checkpoints. She also went above and beyond, as she told us to give her number as the point of contact for the delivery of everything so she could coordinate on our behalf which was really super convenient for us instead of going back and off. Even now, after moving in for 2 months, they’re consistently checking in on us and seeing if there’s any issues that they could help to address. Really appreciate how on the ball Steffany was, and Place to Relax in general! And how quick she was to address our concerns and fix any and all issues that inevitably came up during the reno journey. It has been such a pleasure working with place to relax to build our home and we felt very reassured throughout the process! less