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IdeasXchange Interior Pte Ltd

4.6 (18)Enquire now
Phone: 69747745
Email: enquiry@ideasxchange.com.sg
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IdeasXchange Interior Pte Ltd
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Enquire now
Email: enquiry@ideasxchange.com.sg

Project reviews (12)

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Accreditations
Instagram(100+)
1k+ followers
Company is founded in 2016.
  • Residential
  • Commercial
  • HDB Registered
  • CaseTrust
  • BCA Registered
  • >5 years old

Our Review

4.1
IdeasXchange Interior Pte Ltd has an overall score of 4.1 out of 5. It is an established company, and is popular among home owners. The company generally scores well in most aspect, and you should consider their services.

Market summary

  • Avg. Reviews4.6/5

    The company has an outstanding track record and rating. Average rating is 4.6 across its Google profile.

  • Review count2.2/5

    There is already a significant number of experiences customers have shared. You can get a general idea of the company's culture, work ethics and quality.

  • Company age4.7/5

    The company has been around for more than 5 years. It is an established brand and has done renovation for many Singaporean homes.

  • Social presence3.2/5

    The company has above average online and social presence. It has a large instagram following.

Design summary

  • Price4.7/5

    This company’s average project price falls within the 90th percentile range. Its prices are affordable and competitive.

  • Design4.7/5

    It is popular among homeowners as designs are well thought out, detailed and modern.

  • Responsiveness4.7/5

    The company is highly responsive to customer enquiries and will follow up with your requests. Designers assigned to you should be responsible and quick to respond to your queries or quotation requests.

  • Contractor quality4.7/5

    Contractors that were hired to work on past renovations appear skilled and meticulous. Carpentry and tiling works should be visibly defect free.

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Google reviews (18) 4.59
89% positive11% negative

  • MA
    I have selected Ideasxchange amongst 5 quotes because Ava, the person-in-charge is professional, focused and confident. The ID firm is also under Case Trust, hence putting assurance to the project. The entire project is delivered on time and quality is good. While their rates may not be lowest, they ... more
    I have selected Ideasxchange amongst 5 quotes because Ava, the person-in-charge is professional, focused and confident. The ID firm is also under Case Trust, hence putting assurance to the project. The entire project is delivered on time and quality is good. While their rates may not be lowest, they are often reasonable and open for discussions. I have enjoyed working with Ava He, trusting the entire project to her to oversee. Thank you Ava for making my home truly Home Sweet Home. Services: Space planning , Living room design , Interior decorating , Dining room design , Room planning , Cabinetry & hardware design , Lighting design less
    Positive
  • TS
    My renovation experience with ideasxchange was unpleasant, and I had to bear through a period of 9 long months. I know there were others who may had good experiences with them (which is why I decided on ideasxchange), mine was unfortunate most likely due to an inexperienced ID who was tasked, but al ... more
    My renovation experience with ideasxchange was unpleasant, and I had to bear through a period of 9 long months. I know there were others who may had good experiences with them (which is why I decided on ideasxchange), mine was unfortunate most likely due to an inexperienced ID who was tasked, but also lack close supervision from his supervisor. And if u r looking for a real ID to bounce off design ideas, the creative process did not happened for me. The ID assigned to me operated like a project coordinator. 1) ID was not meticulous, careless and did not make close supervision on site; my requests were not met, and there were wrong instructions given to workers. eg1) a curb was built at my washing machine area which should be a flat ground. eg2) made mistake with my toilets design and I had to demand to redo the toilets as it turned out to be unlivable with terrible worskmanship after ID tried to get workers to make correction. eg3) Place fixtures such as ceiling fan, TV points, socket point at wrong rooms, wrong and inappropriate areas. Had to ask to redo things a few times. It was a hassle, and painful for the workers and myself. 2) Did not give prompt updates work -in progress; If I don’t ask, no updates. 3) Poor planning: - My renovation happened during Malaysia lock down and I understood that carpentry work were delayed. However, would appreciate if ID made effort to communicate and make plans to work on other aspect of the house instead of leaving the renovation on halt for 4 months. My toilets were left with its pit holes exposed during this period, imagine the hygiene and flies infesting the house :( 4) Did not give advise on purchasing fixtures, toiletries. I had to find and do it all on my own. Post renovation after a year… - cracks are visible along the seams of the cupboards. - floor is unevenly laid. - vinyls floor has chipped off in areas due to it poor quality. - my washer has been rocking badly due to the curb. However, what was good.. - at least they made compensation by redoing the badly done toilets and redo wrong fixtures no additional costs. Services: Space planning , Interior architectural design less
    Negative
View more reviews

Facebook reviews (0) 4.7

This company has no facebook profile or reviews.
Address: 61, #01-10 Ubi Rd 1, Oxley Bizhub, Singapore 408727
Instagram(100+)
1k+ followers
Founded in: 2016.
Accreditations
  • Residential
    The company supports residential renovation works - including landed homes, HDB and condominiums.
  • Commercial
    The company has experience in commercial works and assists with getting permits related to office, retail and industrial properties.
  • HDB Registered
    The company is registered with Housing and Development Board and is licensed to conduct renovation works within HDB premises. You may verify here.
  • CaseTrust
    You may verify here that the company has a valid CaseTrust accreditation.
  • BCA Registered
    The company is registered with Singapore Building and Construction Authority and has license to renovate and perform alterations on external facades or landed properties.
  • BizSafe
    The company is bizSAFE accredited and has necessary workplace safety and health capabilities in place.
  • Established more than 5 years
    It is an established brand which has been in operation for at least 5 years and has industry relevant experience.

Google reviews (18) 4.59
89% positive11% negative

  • MA
    I have selected Ideasxchange amongst 5 quotes because Ava, the person-in-charge is professional, focused and confident. The ID firm is also under Case Trust, hence putting assurance to the project. The entire project is delivered on time and quality is good. While their rates may not be lowest, they ... more
    I have selected Ideasxchange amongst 5 quotes because Ava, the person-in-charge is professional, focused and confident. The ID firm is also under Case Trust, hence putting assurance to the project. The entire project is delivered on time and quality is good. While their rates may not be lowest, they are often reasonable and open for discussions. I have enjoyed working with Ava He, trusting the entire project to her to oversee. Thank you Ava for making my home truly Home Sweet Home. Services: Space planning , Living room design , Interior decorating , Dining room design , Room planning , Cabinetry & hardware design , Lighting design less
    Positive
  • TS
    My renovation experience with ideasxchange was unpleasant, and I had to bear through a period of 9 long months. I know there were others who may had good experiences with them (which is why I decided on ideasxchange), mine was unfortunate most likely due to an inexperienced ID who was tasked, but al ... more
    My renovation experience with ideasxchange was unpleasant, and I had to bear through a period of 9 long months. I know there were others who may had good experiences with them (which is why I decided on ideasxchange), mine was unfortunate most likely due to an inexperienced ID who was tasked, but also lack close supervision from his supervisor. And if u r looking for a real ID to bounce off design ideas, the creative process did not happened for me. The ID assigned to me operated like a project coordinator. 1) ID was not meticulous, careless and did not make close supervision on site; my requests were not met, and there were wrong instructions given to workers. eg1) a curb was built at my washing machine area which should be a flat ground. eg2) made mistake with my toilets design and I had to demand to redo the toilets as it turned out to be unlivable with terrible worskmanship after ID tried to get workers to make correction. eg3) Place fixtures such as ceiling fan, TV points, socket point at wrong rooms, wrong and inappropriate areas. Had to ask to redo things a few times. It was a hassle, and painful for the workers and myself. 2) Did not give prompt updates work -in progress; If I don’t ask, no updates. 3) Poor planning: - My renovation happened during Malaysia lock down and I understood that carpentry work were delayed. However, would appreciate if ID made effort to communicate and make plans to work on other aspect of the house instead of leaving the renovation on halt for 4 months. My toilets were left with its pit holes exposed during this period, imagine the hygiene and flies infesting the house :( 4) Did not give advise on purchasing fixtures, toiletries. I had to find and do it all on my own. Post renovation after a year… - cracks are visible along the seams of the cupboards. - floor is unevenly laid. - vinyls floor has chipped off in areas due to it poor quality. - my washer has been rocking badly due to the curb. However, what was good.. - at least they made compensation by redoing the badly done toilets and redo wrong fixtures no additional costs. Services: Space planning , Interior architectural design less
    Negative
View more reviews

Facebook reviews (0) 4.7

This company has no facebook profile or reviews.

Our Review

4.1
IdeasXchange Interior Pte Ltd has an overall score of 4.1 out of 5. It is an established company, and is popular among home owners. The company generally scores well in most aspect, and you should consider their services.

Market summary

  • Avg. Reviews4.6/5

    The company has an outstanding track record and rating. Average rating is 4.6 across its Google profile.

  • Review count2.2/5

    There is already a significant number of experiences customers have shared. You can get a general idea of the company's culture, work ethics and quality.

  • Company age4.7/5

    The company has been around for more than 5 years. It is an established brand and has done renovation for many Singaporean homes.

  • Social presence3.2/5

    The company has above average online and social presence. It has a large instagram following.

Design summary

  • Price4.7/5

    This company’s average project price falls within the 90th percentile range. Its prices are affordable and competitive.

  • Design4.7/5

    It is popular among homeowners as designs are well thought out, detailed and modern.

  • Responsiveness4.7/5

    The company is highly responsive to customer enquiries and will follow up with your requests. Designers assigned to you should be responsible and quick to respond to your queries or quotation requests.

  • Contractor quality4.7/5

    Contractors that were hired to work on past renovations appear skilled and meticulous. Carpentry and tiling works should be visibly defect free.

View more