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Icon Interior Design Pte Ltd

3.4 (344)Enquire now
Phone: 6285 1817
Email: enquiries@iconinterior.com.sg
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Icon Interior Design Pte Ltd
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Enquire now
Phone: 6285 1817Click to call
Email: enquiries@iconinterior.com.sg

Project reviews (12)

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Accreditations
Instagram(100+)
15k+ followers
Company is founded in 2009.
  • Residential
  • Commercial
  • HDB Registered
  • CaseTrust
  • BCA Registered
  • >5 years old

Our Review

4.3
Icon Interior Design Pte Ltd has an overall score of 4.3 out of 5. It is an established company with strong market presence. The company generally scores well in most aspect, and you should consider their services.

Market summary

  • Avg. Reviews3.4/5

    It has below average customer rating. However, the issues brought up may have already been addressed by the management team. You should still be careful to avoid encountering problems faced by other customers before. Average rating is 3.4 across all its social media platform.

  • Review count5/5

    There is large amount of customer reviews and experiences on social platforms. Your experience with the company may vary due to the size of its design team, but the reviews should accurately reflect this company's culture and management style.

  • Company age5/5

    The company has been around for more than 5 years. It is an established brand and has done renovation for many Singaporean homes.

  • Social presence5/5

    The company has strong online and social presence. It has a large instagram following.

Design summary

  • Price4/5

    This company’s average project price falls within the 70th percentile range. Its prices are reasonable with some projects requiring slightly more budget.

  • Design4/5

    It is generally liked by homeowners as designs are creative, functional and aesthetically pleasing.

  • Responsiveness4/5

    The company is generally responsive to customer enquiries, but may not be available during peak periods. Designers assigned to you are generally proactive and will follow up when necessary.

  • Contractor quality4/5

    Contractors hired to work on past renovations appear reliable and have good quality craftsmanship. Carpentry and tiling works should be generally satisfactory and have little to no defects.

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Google reviews (19) 4.2
79% positive16% negative

  • J
    We wanted to give a shout out to Lixuan, whom we engaged to help us with our first home renovation. Out of the many IDs we’ve met, only she came across as truly passionate about her work and we wanted to work with someone who would be as excited as us. More importantly, we wanted someone who would a ... more
    We wanted to give a shout out to Lixuan, whom we engaged to help us with our first home renovation. Out of the many IDs we’ve met, only she came across as truly passionate about her work and we wanted to work with someone who would be as excited as us. More importantly, we wanted someone who would appreciate and care about the little details that go into the process of designing a home - from picking the colours, materials etc. to the technical aspects of home renovation. She was also able to raise considerations that showcased her knowledge and expertise, which we thought was rare for someone who has a keen sense of design. We also did not have a particular theme in mind, but wanted our home to eventually reflect us as unique individuals - Lixuan was able to help us weave that in the design of our home, which made us realise how important it was to have an ID who would prioritise that over getting it to fit a certain theme. Because of the pandemic, we inevitably faced some challenges with the timeline and project schedules - everything didn’t go as planned, but we appreciate how Lixuan was eventually able to make up for it with her meticulousness. Beyond her role as an interior designer, she was able to provide practical tips and considerations that also reflected her experience. What makes her stand out is the level of care and pride she takes in her projects. Would recommend if you’re looking for someone whom you want to co create a creative space/your first home with! less
    Positive
  • JL
    Icon was selected by the missus and me after a few selection phases. We read internet reviews and picked 6 companies. I contacted them and had a series of phone conversations and then finalize 2 out of the 6. We went through design and quote drafts with the 2 shortlisted companies. Both were great i ... more
    Icon was selected by the missus and me after a few selection phases. We read internet reviews and picked 6 companies. I contacted them and had a series of phone conversations and then finalize 2 out of the 6. We went through design and quote drafts with the 2 shortlisted companies. Both were great in their design ideas. We were looking for functional ID and solutions to our needs. Finally! The price. Icon was finally picked as they were able to meet our demands at the budget that we were comfortable with. Jason Lee was the appointed project lead. He had Zac to assist him. The missus and I enjoyed working with the team. Not everything was perfect, but when matters were escalated, Jason and Zac would step up to remedy mistakes or tackle challenges. We would be getting responses from them almost immediately and at most time of day (or night). At times, we may have some delays but when escalated, Jason will step up the plate and get things in motion! We completed our project on time. Deliverables were as promised. As with all projects, one can never guarantee 100% but if there were any issues, Jason and team were ready to provide after sales service. I am totally convinced with Icon and its team. Well done guys. We salute and thank you for keeping all the good work!! Audrey and James Services: Space planning , Living room design , Interior painting , Interior decorating , Cabinetry & hardware design , Kitchen design , Closet design , Lighting design , Dining room design , Bedroom design , Room planning less
    Positive
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Facebook reviews (325) 3.4
0% positive0% negative

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Address: 441 MacPherson Rd, Singapore 368152
Instagram(100+)
15k+ followers
Founded in: 2009.
Accreditations
  • Residential
    The company supports residential renovation works - including landed homes, HDB and condominiums.
  • Commercial
    The company has experience in commercial works and assists with getting permits related to office, retail and industrial properties.
  • HDB Registered
    The company is registered with Housing and Development Board and is licensed to conduct renovation works within HDB premises. You may verify here.
  • CaseTrust
    You may verify here that the company has a valid CaseTrust accreditation.
  • BCA Registered
    The company is registered with Singapore Building and Construction Authority and has license to renovate and perform alterations on external facades or landed properties.
  • BizSafe
    The company is bizSAFE accredited and has necessary workplace safety and health capabilities in place.
  • Established more than 5 years
    It is an established brand which has been in operation for at least 5 years and has industry relevant experience.

Google reviews (19) 4.2
79% positive16% negative

  • J
    We wanted to give a shout out to Lixuan, whom we engaged to help us with our first home renovation. Out of the many IDs we’ve met, only she came across as truly passionate about her work and we wanted to work with someone who would be as excited as us. More importantly, we wanted someone who would a ... more
    We wanted to give a shout out to Lixuan, whom we engaged to help us with our first home renovation. Out of the many IDs we’ve met, only she came across as truly passionate about her work and we wanted to work with someone who would be as excited as us. More importantly, we wanted someone who would appreciate and care about the little details that go into the process of designing a home - from picking the colours, materials etc. to the technical aspects of home renovation. She was also able to raise considerations that showcased her knowledge and expertise, which we thought was rare for someone who has a keen sense of design. We also did not have a particular theme in mind, but wanted our home to eventually reflect us as unique individuals - Lixuan was able to help us weave that in the design of our home, which made us realise how important it was to have an ID who would prioritise that over getting it to fit a certain theme. Because of the pandemic, we inevitably faced some challenges with the timeline and project schedules - everything didn’t go as planned, but we appreciate how Lixuan was eventually able to make up for it with her meticulousness. Beyond her role as an interior designer, she was able to provide practical tips and considerations that also reflected her experience. What makes her stand out is the level of care and pride she takes in her projects. Would recommend if you’re looking for someone whom you want to co create a creative space/your first home with! less
    Positive
  • JL
    Icon was selected by the missus and me after a few selection phases. We read internet reviews and picked 6 companies. I contacted them and had a series of phone conversations and then finalize 2 out of the 6. We went through design and quote drafts with the 2 shortlisted companies. Both were great i ... more
    Icon was selected by the missus and me after a few selection phases. We read internet reviews and picked 6 companies. I contacted them and had a series of phone conversations and then finalize 2 out of the 6. We went through design and quote drafts with the 2 shortlisted companies. Both were great in their design ideas. We were looking for functional ID and solutions to our needs. Finally! The price. Icon was finally picked as they were able to meet our demands at the budget that we were comfortable with. Jason Lee was the appointed project lead. He had Zac to assist him. The missus and I enjoyed working with the team. Not everything was perfect, but when matters were escalated, Jason and Zac would step up to remedy mistakes or tackle challenges. We would be getting responses from them almost immediately and at most time of day (or night). At times, we may have some delays but when escalated, Jason will step up the plate and get things in motion! We completed our project on time. Deliverables were as promised. As with all projects, one can never guarantee 100% but if there were any issues, Jason and team were ready to provide after sales service. I am totally convinced with Icon and its team. Well done guys. We salute and thank you for keeping all the good work!! Audrey and James Services: Space planning , Living room design , Interior painting , Interior decorating , Cabinetry & hardware design , Kitchen design , Closet design , Lighting design , Dining room design , Bedroom design , Room planning less
    Positive
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Facebook reviews (325) 3.4
0% positive0% negative

View more reviews

Our Review

4.3
Icon Interior Design Pte Ltd has an overall score of 4.3 out of 5. It is an established company with strong market presence. The company generally scores well in most aspect, and you should consider their services.

Market summary

  • Avg. Reviews3.4/5

    It has below average customer rating. However, the issues brought up may have already been addressed by the management team. You should still be careful to avoid encountering problems faced by other customers before. Average rating is 3.4 across all its social media platform.

  • Review count5/5

    There is large amount of customer reviews and experiences on social platforms. Your experience with the company may vary due to the size of its design team, but the reviews should accurately reflect this company's culture and management style.

  • Company age5/5

    The company has been around for more than 5 years. It is an established brand and has done renovation for many Singaporean homes.

  • Social presence5/5

    The company has strong online and social presence. It has a large instagram following.

Design summary

  • Price4/5

    This company’s average project price falls within the 70th percentile range. Its prices are reasonable with some projects requiring slightly more budget.

  • Design4/5

    It is generally liked by homeowners as designs are creative, functional and aesthetically pleasing.

  • Responsiveness4/5

    The company is generally responsive to customer enquiries, but may not be available during peak periods. Designers assigned to you are generally proactive and will follow up when necessary.

  • Contractor quality4/5

    Contractors hired to work on past renovations appear reliable and have good quality craftsmanship. Carpentry and tiling works should be generally satisfactory and have little to no defects.

View more