Icon was selected by the missus and me after a few selection phases. We read internet reviews and picked 6 companies. I contacted them and had a series of phone conversations and then finalize 2 out of the 6. We went through design and quote drafts with the 2 shortlisted companies. Both were great i ... more
Icon was selected by the missus and me after a few selection phases. We read internet reviews and picked 6 companies. I contacted them and had a series of phone conversations and then finalize 2 out of the 6. We went through design and quote drafts with the 2 shortlisted companies. Both were great in their design ideas. We were looking for functional ID and solutions to our needs. Finally! The price. Icon was finally picked as they were able to meet our demands at the budget that we were comfortable with. Jason Lee was the appointed project lead. He had Zac to assist him. The missus and I enjoyed working with the team. Not everything was perfect, but when matters were escalated, Jason and Zac would step up to remedy mistakes or tackle challenges. We would be getting responses from them almost immediately and at most time of day (or night). At times, we may have some delays but when escalated, Jason will step up the plate and get things in motion! We completed our project on time. Deliverables were as promised. As with all projects, one can never guarantee 100% but if there were any issues, Jason and team were ready to provide after sales service. I am totally convinced with Icon and its team. Well done guys. We salute and thank you for keeping all the good work!! Audrey and James Services: Kitchen design , Cabinetry & hardware design , Dining room design , Space planning , Interior decorating , Lighting design , Room planning , Closet design , Interior painting , Living room design , Bedroom design less