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Fineline Design Pte Ltd

4.5 (134)Enquire now
Phone: 6570 0040
Email: info@fineline.com.sg
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Fineline Design Pte Ltd
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Enquire now
Phone: 6570 0040Click to call
Email: info@fineline.com.sg

Project reviews (18)

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Accreditations
Instagram(200+)
4k+ followers
Company is founded in 2015.
  • Residential
  • Commercial
  • HDB Registered
  • CaseTrust
  • BCA Registered
  • >5 years old

Our Review

4.4
Fineline Design Pte Ltd has an overall score of 4.4 out of 5. It is an established company with strong market presence. The company generally scores well in most aspect, and you should consider their services.

Market summary

  • Avg. Reviews4.5/5

    The company has an outstanding track record and rating. Average rating is 4.5 across its Google profile.

  • Review count3.6/5

    There is large amount of customer reviews and experiences on social platforms. Your experience with the company may vary due to the size of its design team, but the reviews should accurately reflect this company's culture and management style.

  • Company age4.6/5

    The company has been around for more than 5 years. It is an established brand and has done renovation for many Singaporean homes.

  • Social presence5/5

    The company has strong online and social presence. It has a large instagram following.

Design summary

  • Price4.5/5

    This company’s average project price falls within the 90th percentile range. Its prices are affordable and competitive.

  • Design4.5/5

    It is popular among homeowners as designs are well thought out, detailed and modern.

  • Responsiveness4.5/5

    The company is highly responsive to customer enquiries and will follow up with your requests. Designers assigned to you should be responsible and quick to respond to your queries or quotation requests.

  • Contractor quality4.5/5

    Contractors that were hired to work on past renovations appear skilled and meticulous. Carpentry and tiling works should be visibly defect free.

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Google reviews (134) 4.5
89% positive5% negative

  • JT
    Addy came well-prepared, showing us ideas from the very first meet-up on Zoom (covid period). He suggested a turn-around TV carpentry installation, where the current owner's sofa was. This would allow us to minimise having to look at the slanted wall, and an attempt is made to 'straighten' the slant ... more
    Addy came well-prepared, showing us ideas from the very first meet-up on Zoom (covid period). He suggested a turn-around TV carpentry installation, where the current owner's sofa was. This would allow us to minimise having to look at the slanted wall, and an attempt is made to 'straighten' the slanted wall using built in carpentry. Armed with his ipad, he expertly took notes on our digital floor plan, hearing about our lifestyle needs and referencing to the colour themes we selected. We were very hesitant about his proposal, as we were concerned that the TV wires would be tangled, but he assured us that he had done it before, and showed photos as proof of his work. Fineline was also CASE accredited, Qanvast Supertrust, HomeReno Guru Top 10 etc. That made us feel safe that our project wouldnt be under a dubious company, after hearing about all the bad reviews out there about IDs that run away with the money. Also, Fineline's warranty is 24 months, which is longer than the other IDs that we searched for. So far, we have activated some help - shall see if the defects will be rectified accordingly. (Side note - We would have hoped to pay by FAVE or credit card, but they were unable to do so... something which Fineline could work on) Bonus was that Simin was attached to our project, which meant we got an extra pair of eyes and hands to help us with material picking, sample collection, colour selection etc. She was ever so helpful, sending us the samples we asked for and even suggested the tabletop finishing for our kitchen island and kitchen countertop. My wife and I were worried that the disruption of supply chain due to covid would affect shipment of tiles and materials, but Addy assured us that the timeline was comfortable and he would do his best to rush the work and hand the house over to us before hungry ghost festival. He was abit slow in his replies sometimes due to his busy schedule, but never dropped the ball and always replied us in due time. No reno comes without hiccups - the hacker wrongly removed the toilet window (to the service yard), and was irresponsible, failing to cover drainage holes well, leading to loose rocks from the hacking choking the pipes. Addy readily took responsibility and got workers to fix these issues. When he realised that he was unable to produce a shower rack for our toilets using the remaining tiles, he volunteered to purchase a shower rack off the shelf and install it for us FOC. An area of improvement could have been the fixing of the aircon trunking - we could have been informed a little earlier of when the aircon man should do the trunking before other works commenced, which would have made the whole process alot smoother. What impressed my wife and I was how dedicated Addy was. Despite being out of action of 1.5-2 weeks due to a Covid infection, Addy made sure works continued and tried his best to meet our timeline. All in all, we felt that we were blessed to have IDs that were innovative, sticking to our desired budget and most importantly honest, in their dealings with us. A bonus was that we could go Fineline at Toh Guan for our discussions, which was just a few bus stops away from our temporary home. We could also go to Fineline at Balestier if we needed to see lighting shops with our ID. Services: Space planning , Flooring selection , Closet design less
    Positive
  • PD
    Our ID, Jeremy, was fantastic from start to end. He was extremely proactive, providing great design suggestions and allowed us to build our dream home. His attention to detail and professionalism were outstanding. As with every ID journey, there were some hiccups along the way. But they were handled ... more
    Our ID, Jeremy, was fantastic from start to end. He was extremely proactive, providing great design suggestions and allowed us to build our dream home. His attention to detail and professionalism were outstanding. As with every ID journey, there were some hiccups along the way. But they were handled very professionally by him. Fineline is probably not on the cheaper side of options available in the market, but Jeremy’s quality service as an ID made the process significantly hassle free (especially with the amount of work we did for our resale flat). For Fineline’s services, the most outstanding service in my opinion was their carpentry (they have an in-house carpentry team). Their ability to deliver on time while not compromising on quality (in general), allowed us to move in within 4 months with no hiccups - as per our original renovation timeline. One area that is definitely an area for improvement was the quality of the paint job (but seems like this is a common issue amongst all IDs from speaking with friends). To those that need an ID, I would definitely recommend Jeremy and Fineline. Services: Bedroom design , Space planning , Bathroom design , Flooring selection , Closet design less
    Positive
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Facebook reviews (0) 0

This company has no facebook profile or reviews.
Address: 441 Balestier Rd, Singapore 329820
Instagram(200+)
4k+ followers
Founded in: 2015.
Accreditations
  • Residential
    The company supports residential renovation works - including landed homes, HDB and condominiums.
  • Commercial
    The company has experience in commercial works and assists with getting permits related to office, retail and industrial properties.
  • HDB Registered
    The company is registered with Housing and Development Board and is licensed to conduct renovation works within HDB premises. You may verify here.
  • CaseTrust
    You may verify here that the company has a valid CaseTrust accreditation.
  • BCA Registered
    The company is registered with Singapore Building and Construction Authority and has license to renovate and perform alterations on external facades or landed properties.
  • BizSafe
    The company is bizSAFE accredited and has necessary workplace safety and health capabilities in place.
  • Established more than 5 years
    It is an established brand which has been in operation for at least 5 years and has industry relevant experience.

Google reviews (134) 4.5
89% positive5% negative

  • JT
    Addy came well-prepared, showing us ideas from the very first meet-up on Zoom (covid period). He suggested a turn-around TV carpentry installation, where the current owner's sofa was. This would allow us to minimise having to look at the slanted wall, and an attempt is made to 'straighten' the slant ... more
    Addy came well-prepared, showing us ideas from the very first meet-up on Zoom (covid period). He suggested a turn-around TV carpentry installation, where the current owner's sofa was. This would allow us to minimise having to look at the slanted wall, and an attempt is made to 'straighten' the slanted wall using built in carpentry. Armed with his ipad, he expertly took notes on our digital floor plan, hearing about our lifestyle needs and referencing to the colour themes we selected. We were very hesitant about his proposal, as we were concerned that the TV wires would be tangled, but he assured us that he had done it before, and showed photos as proof of his work. Fineline was also CASE accredited, Qanvast Supertrust, HomeReno Guru Top 10 etc. That made us feel safe that our project wouldnt be under a dubious company, after hearing about all the bad reviews out there about IDs that run away with the money. Also, Fineline's warranty is 24 months, which is longer than the other IDs that we searched for. So far, we have activated some help - shall see if the defects will be rectified accordingly. (Side note - We would have hoped to pay by FAVE or credit card, but they were unable to do so... something which Fineline could work on) Bonus was that Simin was attached to our project, which meant we got an extra pair of eyes and hands to help us with material picking, sample collection, colour selection etc. She was ever so helpful, sending us the samples we asked for and even suggested the tabletop finishing for our kitchen island and kitchen countertop. My wife and I were worried that the disruption of supply chain due to covid would affect shipment of tiles and materials, but Addy assured us that the timeline was comfortable and he would do his best to rush the work and hand the house over to us before hungry ghost festival. He was abit slow in his replies sometimes due to his busy schedule, but never dropped the ball and always replied us in due time. No reno comes without hiccups - the hacker wrongly removed the toilet window (to the service yard), and was irresponsible, failing to cover drainage holes well, leading to loose rocks from the hacking choking the pipes. Addy readily took responsibility and got workers to fix these issues. When he realised that he was unable to produce a shower rack for our toilets using the remaining tiles, he volunteered to purchase a shower rack off the shelf and install it for us FOC. An area of improvement could have been the fixing of the aircon trunking - we could have been informed a little earlier of when the aircon man should do the trunking before other works commenced, which would have made the whole process alot smoother. What impressed my wife and I was how dedicated Addy was. Despite being out of action of 1.5-2 weeks due to a Covid infection, Addy made sure works continued and tried his best to meet our timeline. All in all, we felt that we were blessed to have IDs that were innovative, sticking to our desired budget and most importantly honest, in their dealings with us. A bonus was that we could go Fineline at Toh Guan for our discussions, which was just a few bus stops away from our temporary home. We could also go to Fineline at Balestier if we needed to see lighting shops with our ID. Services: Space planning , Flooring selection , Closet design less
    Positive
  • PD
    Our ID, Jeremy, was fantastic from start to end. He was extremely proactive, providing great design suggestions and allowed us to build our dream home. His attention to detail and professionalism were outstanding. As with every ID journey, there were some hiccups along the way. But they were handled ... more
    Our ID, Jeremy, was fantastic from start to end. He was extremely proactive, providing great design suggestions and allowed us to build our dream home. His attention to detail and professionalism were outstanding. As with every ID journey, there were some hiccups along the way. But they were handled very professionally by him. Fineline is probably not on the cheaper side of options available in the market, but Jeremy’s quality service as an ID made the process significantly hassle free (especially with the amount of work we did for our resale flat). For Fineline’s services, the most outstanding service in my opinion was their carpentry (they have an in-house carpentry team). Their ability to deliver on time while not compromising on quality (in general), allowed us to move in within 4 months with no hiccups - as per our original renovation timeline. One area that is definitely an area for improvement was the quality of the paint job (but seems like this is a common issue amongst all IDs from speaking with friends). To those that need an ID, I would definitely recommend Jeremy and Fineline. Services: Bedroom design , Space planning , Bathroom design , Flooring selection , Closet design less
    Positive
View more reviews

Facebook reviews (0) 0

This company has no facebook profile or reviews.

Our Review

4.4
Fineline Design Pte Ltd has an overall score of 4.4 out of 5. It is an established company with strong market presence. The company generally scores well in most aspect, and you should consider their services.

Market summary

  • Avg. Reviews4.5/5

    The company has an outstanding track record and rating. Average rating is 4.5 across its Google profile.

  • Review count3.6/5

    There is large amount of customer reviews and experiences on social platforms. Your experience with the company may vary due to the size of its design team, but the reviews should accurately reflect this company's culture and management style.

  • Company age4.6/5

    The company has been around for more than 5 years. It is an established brand and has done renovation for many Singaporean homes.

  • Social presence5/5

    The company has strong online and social presence. It has a large instagram following.

Design summary

  • Price4.5/5

    This company’s average project price falls within the 90th percentile range. Its prices are affordable and competitive.

  • Design4.5/5

    It is popular among homeowners as designs are well thought out, detailed and modern.

  • Responsiveness4.5/5

    The company is highly responsive to customer enquiries and will follow up with your requests. Designers assigned to you should be responsible and quick to respond to your queries or quotation requests.

  • Contractor quality4.5/5

    Contractors that were hired to work on past renovations appear skilled and meticulous. Carpentry and tiling works should be visibly defect free.

View more